This policy explains how Rojoship Digital Marketing Agency ("Rojoship", "we", "us") collects, uses and protects personal information when you visit this website or contact us. It is written to meet the requirements of the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.
1. Information we collect
We collect only what you choose to give us, and a limited amount of technical information:
- Details you send us: your name, mobile number, email address, industry, website and the contents of your message when you use the contact form, email us or call us.
- Technical information: your browser may share basic data such as IP address, device type and pages visited with our hosting provider, which keeps standard server logs.
2. How we use your information
- To reply to your enquiry and arrange a consultation
- To prepare proposals and deliver the services you engage us for
- To send invoices and keep records we are required to keep by law
- To keep this website secure and working properly
We do not sell or rent your personal information. We will only send you marketing emails if you have asked to receive them, and you can stop them at any time.
3. Legal basis
We process your personal data on the basis of the consent you give when you contact us, and where it is necessary to provide services you have requested or to comply with the law.
4. Sharing your information
We share personal information only with service providers who help us run our business, such as email, hosting and accounting providers, and only as far as needed for them to do that work. Messages sent through our contact form are delivered to our inbox through our email provider. We may also disclose information where required by law or by a lawful order from a government authority.
5. Cookies
This website does not set advertising or tracking cookies. Fonts and images are served from our own website rather than from third party services. If we add analytics in future, we will update this policy and ask for your consent where required.
6. How long we keep information
Enquiries that do not lead to work are deleted within 12 months. Client records are kept for as long as needed to provide our services and for the period required by Indian tax and accounting law.
7. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your rights
You can ask us to:
- tell you what personal data we hold about you and how it is used
- correct or update information that is inaccurate or incomplete
- erase your information where we no longer need it
- withdraw consent you have previously given
- nominate another person to exercise these rights on your behalf
To make a request, email marketing@rojoship.com. We will respond within 30 days.
9. Third party websites
This website links to other sites, including those of our clients. We are not responsible for the privacy practices of those websites.
10. Children
Our services are meant for businesses. We do not knowingly collect personal information from anyone under 18.
11. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
12. Contact and grievances
For any question or complaint about how your personal data is handled, contact us:
Rojoship Digital Marketing Agency
Stanley Road, Prayagraj, Uttar Pradesh, India
Email: marketing@rojoship.com
Phone: +91 76685 68365